For stores
Sell in the chat, confirm in seconds
For Shopify and WooCommerce stores that sell on WhatsApp and social media and rely on cash on delivery.
What slows the team down today
- Orders confirmed by phone calls one by one
- Questions spread across WhatsApp, Instagram and Messenger
- Customers who leave the checkout without a follow-up
How it works with Onedly
- 01Answer product questionsThe team or the assistant replies from one inbox, with the catalogue at hand.
- 02Confirm the orderA WhatsApp confirmation goes out automatically; the answer updates the store.
- 03Collect paymentSend a Paymob link when the customer prefers to pay online.
- 04Learn from adsSee which click-to-message ads lead to confirmed orders.
Everything to sell, serve and automate
- InboxWhatsApp, Instagram, Messenger and TikTok conversations in one shared inbox, with the customer's orders and bookings beside the chat.
- OrdersNew Shopify and WooCommerce orders get a WhatsApp confirmation; the customer's answer updates the order in Onedly and in your store.
- AI assistantSuggests or sends replies from your website and knowledge base, in your tone, and hands over to a person when it should.
- CommentsRules reply to Facebook and Instagram comments publicly or privately, hide spam and move interested customers to direct messages.
- BroadcastsSchedule WhatsApp broadcasts with approved marketing templates, only to customers with recorded opt-in.
- AnalyticsConversations, response times, team performance, assistant resolution and the ads that start conversations which turn into orders.