Serve
One inbox for every channel
WhatsApp, Instagram, Messenger and TikTok conversations in one shared inbox, with the customer's orders and bookings beside the chat.
Assign and collaborate
Assign conversations by hand or round-robin, add internal notes, tags and canned replies.
Know the customer
See contact details, past orders and bookings, and which ad brought them, without leaving the chat.
Never miss a message
Business hours with an automatic reply outside them, browser notifications and snoozed follow-ups.
Respect the rules
Messaging windows, templates and opt-outs are enforced per channel, so messages that would break them are blocked.